Cant download on the internet

My laptop is not downloading internet files, whether they are games or files from a trusted website, or even Word documents sent to my email. I can start the download, but it never completes, and when I view what's being downloaded, the file will be on the list, but nothing is happening.

I have Windows 7, and this is a new problem. I have been able to download before Go to Solution. Restart the notebook and see if this has helped. If it hasn't, on another PC, download the installer Firefox , transfer this to your notebook and install it.

Shutdown the notebook. Tap away at f8 as you start up to access Windows Recovery Console. Use the arrow keys to select 'Safe Mode with Networking' and hit enter.

Let windows fully load in this mode and see if you can now access the internet and download - only choose a known 'safe site' such a Microsoft or HP as your security software will not be running while in this mode.

To exit Safe Mode, simply restart the notebook in the usual way and Windows will start normally. View solution in original post. You're welcome, I'm glad it helped. Didn't find what you were looking for? Ask the community. To disable third-party antivirus, generally you need to right-click the program icon on the Windows taskbar and then choose the Disable option to disable it temporarily.

You can run the SFC tool to repair these files. Step 2: Open the Firefox menu by clicking the three-striped button. From the menu, select Help , and select Troubleshooting information. Then, click the Open Folder button following Profile Folder and a window pops up. Step 4: Relaunch the Firefox menu and choose the Exit option from the menu. Step 5: On the popping-up window, locate the handlers. In this case, you can remove some large and unimportant files and then try downloading files again.

Can you download files now? If you can download files after removing some files, there is a suggestion for you. Please keep reading. Your free disk space is still in a low state, which can lead to the issue again and other issues like computer crash when playing games , Windows update failing , and more. So, it is highly recommended that you go on freeing up your disk.

To avoid mistakenly deleting, you can try MiniTool Partition Wizard. It is a professional partition manager for Windows computers that can analyze your hard drive space usage for free and offer you a detailed analysis report, showing file size, file extension, file type, file creation time, and more.

Free Download. Step 2: When the downloading process ends, install the tool on your computer and then launch it gets its main interface. Step 3: On the main interface of the software, click the Space Analyzer feature from the top toolbar. Step 4: Select the partition you want to analyze and then click the Scan button. The software will start scanning the selected partition.

Step 5: When the process ends, view the analysis report. Through the analysis report, you can see which file occupies too much disk space. If the file is unnecessary, you can right-click it and choose the Delete option. PC cleanup enables you to have abundant disk space and system resource. How to find larges files or hidden files on your hard drive with ease?

Click to tweet. If all the above workarounds are not helpful, the last resort you can take is to reset your computer. Therefore, the download fails. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode.

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