Windows installer issue

Release Date: May 12, For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Note Only the binary for the Msi. The version number is 3. All other binaries of the Windows Installer 3. This redistributable component is only for bit operating systems. You cannot install this component on a computer that is running the bit versions of Windows Server or of Windows XP.

You can install Windows Installer 3. Windows Installer 3. You cannot install this redistributable on the bit and bit versions of Windows Server SP1. To update the bit and bit versions of Windows Server SP1, or to update the bit versions of Windows XP, download the hotfix that is described in Microsoft Knowledge Base article instead of the v2 package. For more information about Windows Installer 3. Microsoft Windows Installer 3.

In this situation, try some other method to install, or to update the program. The following are common methods that are used to install software:.

Browse to the CD, DVD, removable media, or other location where the programs installation files are stored, and then double-click the Setup program.

The setup file is typically one of the following:. To resolve this issue, follow these methods:. Or, use a soft, lint-free cotton cloth to gently wipe the silver side of the disc. Do not use paper cloth, as this can scratch the plastic or leave streaks. When you clean the disc, wipe from the center of the disc outward.

Do not use a circular motion. If the problem continues to occur, clean the disc by using a damp cloth or a commercial CD or DVD disc-cleaning solution. Dry the disc thoroughly before you insert it into the drive. Method 2: Copy the installation files to your computer or to other removable mediaWhen you do this, note the location, and then run the installer from that location. The installation file is typically named Autorun.

If you're not sure, check the Readme file in the folder for instructions about how to run the installation process. If an executable file. Note If multiple CDs or DVDs are required, we recommend that you copy all the disks to the same folder, in reverse order higher disk numbers first.

Be prepared to approve the overwriting of existing files if you are prompted, and then install from that location. Check the software manufacturer's website for a more recent version of the software package. Download and install the new version. If you already have the latest version, download the program from the manufacturer's website, and then run the installation. Method 1: Copy the installation files to your computerCopy the installation files to a local hard disk on your computer or to other removable media.

Note the location, and then run the installation from that location. If you're not sure, check the Readme file in the folder for instructions about how to run the installation. If you are installing a program from the Internet, redownload the file select Save instead of Run in the download dialog box , save the file to a folder on a local hard disk on your computer or to other removable media. Then, run the installation from that location. If your installation files are on a network for example, a commercial or corporate environment , copy all the files to a folder on a local hard disk on your computer, and then run the installation from that location.

Method 2: Obtain a fresh version of the installation packageIf some time has elapsed between when you downloaded the package and when you tried to install it, do the following:.

If you already have the latest version, download the program again, and then run the installation. Programs that are currently running on your computer are interfering with the installation process. Disable programs that might be interfering with the installation process. To do this, follow these steps:. Click Start , type msconfig in the Search box, and then click msconfig. If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.

On the General tab, click Selective startup , and then clear the Load startup items check box. Click Services , click Hide all Microsoft services , and then click Disable all. When you are finished troubleshooting the problem, restart the computer in Normal Startup mode.

For more information about how to use MSConfig, see How to troubleshoot a problem by performing a clean boot in Windows 8, Windows 7, or Windows Vista. Step 2. In the Settings window, select the Windows Update option at the bottom of the left panel and scroll down the right sidebar, and click on Advanced options. Step 3. Go to the Additional updates section from the left pane and click on Optional updates.

Step 4. Here we take the VMware display driver for example. Step 5. Then Windows 11 will automatically download and install your selected updates. Of course, you may need to reboot your system to execute these changes depending on the updates. However, some users reported that they encounter the Windows 11 optional updates not working issue.

When they click on the Optional updates button, the settings app is automatically closed. I'm trying to install an app I need for work. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

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