Bulk administration tool unity connection

For users located in the United States, the zip code where the user is located, or with which the user is associated. For users located in Canada, Mexico, and other countries, the postal code where the user is located, or with which the user is associated. The full name of the state or province where the user is located, or with which the user is associated.

The time zone with which the user account is associated. The unique text name that is displayed on the user interfaces for the class of service COS with which the user account is associated.

CMCs are typically used to enable the system to track calls for account or billing purposes. Whether the CMC is transmitted depends on the setting for outbound calls. The code length can be from 1 through 40 characters. Applicable only to the Alternate transfer rule. Determines the way in which Unity Connection transfers calls from the automated attendant or a directory handler to the user phone for the Alternate transfer rule:.

This setting is applicable only when the TransferType is configured for a supervised transfer. The phone number that Unity Connection transfers calls to if TransferAction is set to 1. Determines whether Unity Connection transfers the incoming calls for the user to the user greeting or to the extension specified in TransferExtension:.

Applicable only to the Standard transfer rule. Determines the way in which Unity Connection transfers calls from the automated attendant or a directory handler to the user phone for the standard default transfer rule:. This setting is applicable only when the StandardTransferType is configured for a supervised transfer. Determines whether Unity Connection transfers the incoming calls for the user to the user greeting or to the extension specified in StandardTransferExtension:.

Applicable only to the Closed transfer rule. Determines the way in which Unity Connection transfers calls from the automated attendant or a directory handler to the user phone for the Closed transfer rule:. This setting is applicable only when the ClosedTransferType is configured for a supervised transfer.

Determines whether Cisco Unity Connection transfers the incoming calls for the user to the user greeting or to the extension specified in ClosedTransferExtension:. The phone number extension of the default message waiting indicator MWI to light when callers leave messages for the user. If no value is provided, Unity Connection uses the number of the primary extension. The text name displayed on the system administration interface of the phone system used to turn message waiting indicators on and off for the phone number specified in the MWIExtension column.

The maximum duration in seconds for recording a message from an outside unidentified caller. The length specified can be from 1 through 1, seconds. Indicates whether Unity Connection plays a recording to the callers after a message has been sent:.

Indicates whether Unity Connection plays a recording to callers before allowing them to leave a message for the user. You can also indicate whether all callers hear the recording or only unidentified callers:. The display name of the post-greeting recording that plays after the greeting for this user. The required forced-authorization code FACs to transmit to Cisco Unified Communications Manager, if applicable, when the user makes an outbound call.

Your organization may use FACs to prevent toll fraud. For example, users may have to provide FACs to place long-distance calls. The value is used only if the system is using Cisco Unified CM and its version is 4. Determines whether the user is included in the phone directory for outside callers:.

If you uncheck it, no such SMTP proxy address is automatically created. The text name displayed on the system administration interface of the phone system used for Telephone Record and Playback TRAP sessions and to turn message waiting indicators on and off.

The text name for the user home phone displayed on the Unity Connection interfaces. The text name for the user work phone displayed on the Unity Connection interfaces. The text name for the user mobile phone displayed on the Unity Connection interfaces.

Digits to send to the pager. The text name for the user pager displayed on the Unity Connection interfaces. Message notifications for the user are sent to this SMTP address. The text name for the user text pager displayed on the Unity Connection interfaces. The text name of the partition to which the first alternate extension belongs.

The text name of the partition to which the second alternate extension belongs. The text name of the partition to which the third alternate extension belongs. The text name of the partition to which the fourth alternate extension belongs. The text name of the partition to which the fifth alternate extension belongs. The text name of the partition to which the sixth alternate extension belongs.

The text name of the partition to which the seventh alternate extension belongs. The text name of the partition to which the eighth alternate extension belongs. The text name of the partition to which the ninth alternate extension belongs.

Any combination of characters except for non-printing ASCII characters, up to a maximum of characters. The display name of the Exchange external service that corresponds with the Exchange server that contains the Exchange mailbox for this user. The primary email address that is associated with the Exchange mailbox that you want this user to be able to access.

The User ID setting in Exchange useful when the setting is different from the user alias. The Windows domain alias for the user in Exchange useful when the setting is different from the user alias. RelayAddress is in the format of someone somewhere or someone somewhere. Cancel or Back Up Terminates message playback and goes up a menu level. Reply Replies to the sender of the message.

Reply to All Replies to all recipients of the message. Call the Sender Terminates message playback, signs users out of their mailboxes, and transfers users to the person who left the message. Forward Message Allows the user to forward the message to another user or distribution list.

Forward Original Message Forwards the original voice message and removes any forwarded introductions that may have been added to the message by previous forwards. Skip to End Jumps to the beginning of the message footer. Replay Message Jumps to the beginning of the message body, effectively repeating the message.

Play Message Properties Plays the properties of the message that is currently being played. Operator Signs users out of their mailboxes and sends them to the Operator call handler. Go to First Message Jumps to the first message of the message stack.

Go to Last Message Jumps to the last message of the message stack. List Message Recipients Lists all recipients of the current message. Toggle Urgency Flag Toggles the priority flag on a received message between urgent and normal.

Send to Fax Machine for Printing Sends the message to a fax machine. Help Plays Help for all of the options that are mapped to a key, and for which the Option Voiced in Help check box is checked.

Play Message Attachments Describes the files that are attached to the message. Table 3. Save Marks the message as saved read and moves to the next message in the stack. Save as New Marks the message as new unread and moves to the next message in the stack. Rewind Jumps backward into the message. Play Message Properties Plays the properties of the current message.

Help Plays the After Message menu Help. Operator Signs users out of their mailboxes and sends them to the operator call handler. Save As Is Goes to the next message in the stack and leaves the message in the state that it was in. Table 4.

Message Settings Takes users to the Message Settings menu. Preferences Takes users to the Preferences menu. Transfer Settings Allows users to edit their transfer rules. Alternate Contact Numbers Allows users to change their alternate contact phone numbers. Repeat Menu Plays the Settings menu again. Help Plays the Settings menu Help. Table 5. Fax Delivery Allows users to change the phone number of the fax machine to which they can send faxes for printing. Menu Style Allows users to switch between the full or brief menu styles.

Private Lists Allows users to edit their private lists. Addressing Priority List Allows users to review and add or remove names from their addressing priority list. Repeat Menu Plays the Message Settings menu again. Help Plays the Message Settings menu Help. Table 6. Change Recorded Name Allows users to record names. Change Directory Listing Allows users to choose whether or not they want to be listed in the directory. Repeat Menu Plays the Preferences menu again.

Help Plays the Preferences menu Help. Note You can only migrate messages if you have first migrated the user data. Grammar Statistics Tool The Grammar Statistics tool shows information about all of the dynamic name grammars that are used by the Unity Connection voice-recognition conversation to match caller utterances to the names of objects on the system for example, usernames and alternate names, distribution list names, and so on.

Show Dependency Results The Show Dependency Results page provides a way to view the results of the most recent dependency search.

Note You can sign up to be notified when the utilities posted on the Cisco Unity Tools website are updated. As opening up database access for remote administration tools can introduce a security risk to your system, several layers of security are involved with enabling access: The username and password of a user with the Remote Administrator role is required to run remote tools. Step 2 On the Search Users page, find the applicable user account.

Note As a best practice, do not use the default system administrator user account for remote access. Step 6 Repeat Step 2 through Step 5 for each user who needs access to remote administration tools. Was this Document Helpful? Yes No Feedback. Step 1. Step 2. If you are importing a CSV file that you created by exporting data from Unity Connection, you may need to manually create the ContactTemplateAlias column header, if applicable, and manually enter data, as this column header is not included in an export.

Play New Messages. Takes users to the new unread message stack. Send a Message. Takes users to the Send Message menu. Review Old Messages. Change Setup Options. Find Messages.

List Meetings. Play External Messages. Manage Call Handler Greetings. Call a Number. Manage Broadcast Messages. Repeat Menu Options. Plays the Main menu again. Plays the Main menu Help. Cancel or Back Up. Exits the user mailbox.

Allows users to toggle between the touchtone and voice-recognition conversations: When users are listening to the touchtone conversation, and press the applicable keys, they are immediately switched to the voice-recognition conversation. Change Alternate Greeting. Repeat Message. Slow Playback. Fast Playback. Reset Speed to Default. Change Volume. Reset Volume to Default. Quieter Playback. Louder Playback. Skip to After Message Menu. Jumps directly to the After Message menu.

Skip Message, Save As Is. Save as New. Play Message By Number. Go to Previous Message. Go to Next Message. Reply to All. Replies to all recipients of the message. Call the Sender. Forward Message. Forward Original Message. Skip to End. Jumps to the beginning of the message footer. Replay Message. Play Message Properties. Go to First Message. Go to Last Message. List Message Recipients.

Lists all recipients of the current message. Toggle Urgency Flag. Send to Fax Machine for Printing. Play Message Attachments. Jumps backward into the message. Plays the After Message menu Help. Save As Is. Allows users to edit their greetings. Message Settings.

Takes users to the Message Settings menu. Takes users to the Preferences menu. You can use Bulk Edit to change the passwords for all the users who have mailboxes but you must individually change passwords for users who not have mailboxes meaning administrators.

If you are temporarily disabling LDAP authentication, skip the rest of this procedure. Do not change password settings of users with mailbox. To change the password settings for all LDAP integrated users, do the following steps:.

From the Edit menu, select Password Settings. If you want to schedule when Unity Connection changes the setting for the selected users, from the Bulk Edit Task Scheduling menu, select Run Later and specify a date and time.

Select Submit. If you are using LDAP authentication, after you complete this procedure, users have to sign in to Unity Connection web interfaces using the new value of the Alias field in Unity Connection. Disable LDAP authentication. Delete all the LDAP directory configurations. Change the field that is mapped to the Unity Connection Alias field:. Re-enable LDAP authentication. The synchronization do not work until you re-enable the DirSync service. Activate the DirSync service.

The Search Users page appears displaying the default and currently configured users. Select the user that you want to determine if it is integrated with LDAP directory. If neither of these messages appears in the Status area, the user is not integrated with an LDAP user account.

To change the LDAP integration status of a Unity Connection user, you use one of the following methods, depending on your situation:. Regardless of the method you select, note the following considerations which apply to all cases:. During the next scheduled synchronization of the Connection database with the LDAP directory, existing values for certain fields are overwritten with values from the LDAP directory. However, if new users have been added to the LDAP directory, this resynchronization does not create new Unity Connection users.

If you are breaking the association between a Unity Connection user account and an LDAP directory user account, note the following:. On the Search Users page, click the alias of the user account.

If the user does not appear in the search results table, set the applicable parameters in the search fields at the top of the page, and click Find. Click Save. If the user accounts that you want to edit in bulk do not all appear on one Search page, check all applicable check boxes on the first page, then go to the next page and check all applicable check boxes, and so on, until you have selected all applicable users.

Then select Bulk Edit. Expand Tools and select Bulk Administration Tool. Under Select Operation, select Export. In the CSV File field, enter the name of the file in which you want to save exported data. Download and edit the CSV file that you created in Step 4 :.

Import the data that you edited in Step 5 :. Under Select Operation, select Update. In the CSV File field, enter the full path to the file from which you want to import data. This field is required if you want to create an HTML notification device.

The phone number that the user use to play and record voice message. Disallow the users to change the notification template from PCA. The email address of the user text-compatible mobile phone, or another email account such as a home email address on which the user receives the HTML notification. Up to characters can be entered in this field. A default or a customized template name for HTML notification device. The phone number that the user use to view the missed calls.

The email address of the user text-compatible mobile phone, or another email account such as a home email address on which the user receives the HTML Missed Call notification. The phone number that the user use to play the voice messages received in Summary notification. The email address of the user text-compatible mobile phone, or another email account such as a home email address on which the user receives the Summary notification of the voice messages.

The number that callers dial to reach the contact. The value must be unique among users and contacts in the partition. The unique text name for the contact template to apply to the contact during creation. For example, if you have a contact named Elizabeth Brown, who is sometimes known as "Liz" and sometimes known by her maiden name of "Smith," you would enter the following AltFirstNames and AltLastNames to ensure that all four combinations are submitted to the database:.

An alternate spelling of the contact first name in an internationally recognizable format ASCII characters. An alternate spelling of the contact last name in an internationally recognizable format ASCII characters. The contact name that appears on the administration and user interfaces.

If no value is provided, the value is set to the Alias. Determines whether the contact is included in the phone directory for outside callers:. Determines whether Unity Connection transfers calls from the automated attendant or a directory handler to the phone number that is specified in the TransferExtension field. The extension or phone number to which Unity Connection transfers calls when TransferEnabled is set to 1.

When entering a phone number, include any additional numbers necessary to dial outside calls for example, 9 and for long-distance dialing for example, 1. Determines the number of times the extension of the contact rings before Unity Connection considers the call unanswered "ring-no-answer" and plays the applicable greeting. Determines the way in which Unity Connection transfers calls from the automated attendant or a directory handler to the contact phone for the standard default transfer rule:.

The display name of the partition to which the contact belongs. The full SMTP proxy addresses for contacts. A phone number that voice recognition users can use to call the contact.

Include any additional numbers necessary to dial outside calls for example, 9 and for long-distance dialing for example, 1. The name of a locality including a city, county or other geographic region where the contact is located, or with which the contact is associated. Callers who reach a voice-enabled directory handler can narrow down their search for a contact by saying the name and city of the contact if this field is defined for the contact. ListInDirectory must also be set to 1 for the contact to be reachable via directory handlers.

The name or number for the department or subdivision of an organization to which the contact belongs. Callers who reach a voice-enabled directory handler can narrow down their search for a contact by saying the name and department of the contact if this field is defined for the contact.

The unique text name for the distribution list. An alternate version of the name. Unity Connection considers alternate names when users or contacts use voice recognition to place a call or address voice messages. The number that callers dial to reach the distribution list. Allows contacts to be added as members of the distribution list. Allows users on remote voice messaging systems that are configured as VPIM locations to send messages to this distribution list.

The name of the partition to which the distribution list belongs. The unique text name of the distribution list to which the member belongs. The unique text name of the member a user, contact, user template, or another distribution list. The display name of the location where the member is homed. By default, this is the display name of the local system.

The alias of the Unity Connection user for which you want to add a unified messaging account. Note the following:. The descriptive name for the unified messaging service that you want to associate with this unified messaging account. A unique identifier that distinguishes multiple unified messaging accounts for the same user.

Exchange only: If you set the emailAddressUseCorp to:. Exchange only: Determines which Exchange email address to access for unified messaging features:. Exchange only: Determines whether calendar and contact functionality is enabled for this user:. If the feature is not enabled in the unified messaging service specified by serviceDisplayName, the value that you specify here, if any, is ignored.

Exchange only: Determines whether the Synchronize Connection and Exchange Mailboxes single inbox feature is enabled for this user. Cisco Unified MeetingPlace only: Determines whether MeetingPlace meetings sre set up through the server listed in the unified messaging service specified by serviceDisplayName.

Required when creating unified messaging accounts for MeetingPlace. Required when creating unified messaging accounts for Exchange when all of the following are true:. Skip to content Skip to search Skip to footer. Book Contents Book Contents. Find Matches in This Book. PDF - Complete Book 5. Updated: October 21, Chapter: Bulk Administration Tool. Caution If you specify an administrator template for TemplateAlias, the users do not have mailboxes.

Any combination of digits 0 through 9. Note The field is only for directory information purposes.